If you’re not completely satisfied with your purchase, we’re here to help.

Returns

1. Eligibility for Returns:
   • Items must be returned within 30 days of purchase.
   • Products must be unworn, unwashed, and in their original condition with tags attached.
   • Sale items or items marked as “Final Sale” are not eligible for return.
2. Return Process:
   • To initiate a return, please contact our customer service team at [Email Address] or [Phone Number].
   • Once your return is approved, you will receive a return authorization and instructions for sending your item(s) back.
3. Shipping Costs:
   • Customers are responsible for return shipping costs unless the item received was incorrect or defective.
   • For domestic orders, we offer a prepaid return label for a flat fee of $[Insert Amount], which will be deducted from your refund.
4. Condition of Returned Items:
   • Items must include the original packaging, including boxes, hangers, and any complimentary accessories.

Refunds

1. Processing Time:
   • Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund within 5 business days.
   • Approved refunds will be processed to your original payment method within 7–10 business days.
2. Partial Refunds:
   • Partial refunds may be granted for items returned in suboptimal condition (e.g., missing tags, minor wear).
3. Non-Refundable Items:
   • Gift cards, promotional items, and final sale items are not eligible for refunds.

Exchanges

1. If you wish to exchange an item for a different size or color, please initiate a return and place a new order for the desired item. This ensures faster processing and availability.

Damaged or Defective Items

1. If you receive a damaged or defective item, contact us within 7 days of receiving your order.
   • Provide a description of the issue along with photos, if possible.
   • We will offer a replacement or refund at no additional cost to you.

Cancellations

1. Orders may be canceled within 24 hours of placement. After this time, cancellation is not guaranteed as processing begins promptly.

RETURN ADDRESS – PLEASE CONTACT VIA INSTAGRAM ESNTLSBLANKS FOR RETURN ADDRESS, THIS WILL BE PROVIDED WITHIN 1-2 DAYS